Scope of Services

In today's transparent communication culture, the effective use of public relations can spell the difference between a business's success or failure. Among other things, public relations can dramatically influence a customers' perception of your company and its products and services; it can rally support during challenging times and preserve your reputation; and it can establish a leadership industry position for you and your company. Public Relations services provided by Master Planned Communications include the following:

  • Media Relations is used to gain positive coverage of a company's products or services or to position it as a successful company and as a responsible corporate citizen. This is accomplished through news releases and feature stories, relationship building with key media professionals, interview preparation and spokesperson training.

  • Community Relations is used to build strong relationships between a company and influential groups resulting in awareness, advocacy and support for its business initiatives. This is accomplished through image campaigns, community support strategies and networked communications plans.

  • Issues Management is used to pro-actively protect and enhance a company's image and reputation which is one of its most valuable assets. This is accomplished though the use of crisis audits and planning and internal issue awareness programs.

  • Crisis Communication is typically a reactive method of managing unexpected developments. How a company manages crisis conditions can enhance or damage its reputation. Success relies on immediate and intense planning, timely and truthful communication with key stakeholders and strong leadership.

  • Internal Communication is used to inform a company's workforce about the condition of its business and educate employees about key initiatives and the company's products and services. This is accomplished through executive communication programs, newsletters, web-based communication and other employee engagement strategies.

  • Financial Communication is used to establish a clear understanding about a company's business strategies and operating results among key financial audiences. This is accomplished through analyst meetings, shareholder communication programs, web-based communication programs and financial media relations activities.

  • Special Events are used to introduce a company, its products or services to new stakeholders and prospects, or to generate traffic to support a company's sales objectives. They can take the form of large public events or small intimate gatherings. Detailed planning, adherence to budgets, publicity and vendor selection are all key elements for a successful event.

  • Other Services provided by Master Planned Communications include copywriting and video production, business referral program development, community introductions, media tours and familiarization trips, and employee engagement strategies.